Last updated: November 13, 2026
Blissme Travel ("we", "us"), with address at Blvd. Kukulcan Km 8.7, Piso 01 #33, Zona Hotelera, CP 77500 Cancún, Quintana Roo, Mexico, is responsible for the personal data you share with us through this website, our social media pages (Facebook, Instagram, WhatsApp) and our related applications.
Data we collect
- Contact details: name, email address, phone number and country.
- Booking details: travel dates, number of travelers, hotel, activities and special requests.
- Messages and comments you send us through our website, WhatsApp, Facebook Messenger, Instagram or comments on our posts, including your public profile name and ID on those platforms.
- Payment information is processed directly by Stripe or PayPal; we do not store card numbers.
- Browsing data: pages visited, device, and approximate origin, through cookies and analytics tools.
How we use your data
- To answer your questions, send quotes and manage your bookings.
- To send confirmations, reminders and service-related notices.
- To reply to messages and comments on our social media pages.
- To improve our website and services and, if you agree, to send you offers.
Sharing your data
We only share the data needed to provide your service with tour operators, hotels and transport providers, and with payment processors (Stripe, PayPal). We do not sell your personal data. We may disclose data when required by law.
Data from Facebook and Instagram
When you interact with our Facebook or Instagram pages, we receive the information Meta makes available to us (such as your name, profile ID and the content of your message or comment) only to reply to you and follow up on your request. We do not use this data for any other purpose.
Retention and security
We keep your data while it is needed to provide the service and comply with legal and tax obligations, and we protect it with reasonable technical and administrative measures.
Your rights and data deletion
You may access, correct or delete your personal data, or object to its use, at any time. To request deletion of your data (including data received from Facebook or Instagram), email info@blissmetravel.com.mx with the subject "Data deletion" and the name, email or profile you used to contact us. We will confirm and process your request within 30 days.
Changes
We may update this policy. The current version will always be available on this page.
Contact
Blissme Travel · info@blissmetravel.com.mx · +52 998 203 3836